Frequently Asked Questions
-
We offer a custom design service as well as a bulk ordering option. Please see the “services” tab for more information.
-
Getting a custom design is a simple process. On the services page, there is an inquiry form to fill out with your basic ideas. Once the form is received, I will get back to you within 48 hours and we can get started!
-
It depends on the size of the order and the location being shipped to. However, from the time of order to the time of delivery, it is typically 7-10 days. If it takes longer than that, please reach out at customerservice@esjayus.com
-
Whether you have an issue, question, or positive feedback, we would love to hear from you. You can reach out at customerservice@esjayus.com or fill out the form on the Contact page
-
When purchasing an existing product, the prices will remain the same for the same product. For custom designs, there are additional fees. Please see the Services page for details. We also offer bulk pricing on a discount scale depending on the quantity of items needed. Additional information can be found on the Services page.

